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Q1: Are you a factory or a trading company?
A: We are a direct manufacturer specializing in aluminum disc top caps. We manage the entire production process in-house, including raw material preparation, aluminum component production, assembly, quality inspection, and final shipment. With our own production capabilities, we provide reliable quality, flexible customization, and factory-direct service.
Q2: How long is the delivery time?
A: For regular aluminum disc top caps, our standard production lead time is approximately 20-25 días. For customized products, including custom colors, logo printing, or special designs, the delivery time is around 30-35 días.
We will confirm the exact delivery schedule based on order quantity and customization requirements.
Q3: How soon do we respond to inquiries?
A: Our professional sales team is available 24 hours a day to support our customers. We will respond to your inquiry as quickly as possible, usually within 1 hour, and no later than 12 horas.
Q4: How do you ensure product quality?
A: Quality is our top priority. We have a professional quality control team that performs full inspection of finished aluminum components during production and before shipment. This helps ensure consistent quality and reliable performance for every order.
Q5: What are your trade terms and payment terms?
A: We offer flexible international trade terms, including FOB, CIF, and C&F, according to our customers’ shipping requirements.
Our standard payment method is T/T, with 30% deposit required to start production and the remaining 70% balance paid before shipment. We are also open to discussing other payment solutions for long-term cooperation.
Q6: What is your minimum order quantity (Cantidad mínima de pedido)?
A: Our MOQ depends on the product type and customization requirements. For regular aluminum disc top caps, the minimum order quantity is 5,000 pieces. For customized products with special colors, logo printing, or customized designs, the MOQ is 10,000 pieces.
We welcome inquiries for different project requirements and will provide suitable solutions.
Q7: Do you offer customized products?
A: Yes, we offer full customization services. Based on customers’ requirements, we can customize colors, surface treatments, logo printing, product designs, and other specifications. Our experienced team works closely with customers to develop packaging solutions that match their brand image and market needs.
Q8: What is your monthly production capacity?
A: As a professional aluminum disc top cap manufacturer, we have a production capacity of around 100,000 pieces per day and 3 million pieces per month. Our efficient production system allows us to provide stable supply, consistent quality, and reliable delivery for customers worldwide.
Q9: Is it possible to visit your factory?
A: Absolutely. We sincerely welcome customers from around the world to visit our factory. Our facility enjoys convenient transportation, located just 3 km from the airport and 7 km from the high-speed railway station. During your visit, you can learn more about our production lines, quality control system, and aluminum disc top cap manufacturing process.
Q10: What shipping methods do you offer?
A: We offer flexible logistics solutions based on customers’ requirements. For large orders, we usually recommend sea transportation for cost efficiency, while air transportation is available for urgent shipments. Located in Ningbo, China, our factory is close to Ningbo Port and Shanghai Port, providing convenient access to global shipping routes and ensuring timely delivery.
Q11: How do you package your products?
A: We apply reliable packaging solutions to protect our aluminum disc top caps during transportation. Products are packed with foam board protection, organized in layers, and wrapped with protective bags. The outer packaging uses high-quality 5-layer A-grade corrugated cartons, ensuring durability and reducing the risk of damage during international shipping.
Q12: What is the torque range tested for your aluminum disc top caps?
A: Our aluminum disc top caps are tested with a torque range of 1N·m ≤ F ≤ 2N·m. The caps maintain stable performance during opening and closing, with no thread slipping or loosening issues under the specified torque range.
Q13: Do you accept overseas agents or distributors?
A: Absolutely. We are looking for long-term cooperation with overseas distributors and agents. As a professional aluminum disc top cap manufacturer, we can provide product support, factory-direct pricing, customized solutions, and technical assistance to help our partners develop local markets.
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